Privacy Policy

Welcome to the Focused Technology Services website (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various technology services offered by Focused Technology Services, LLC (collectively, "Services") ("Authorized Customers").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. This also includes client data provided for the purpose of technology services, such as network configurations, system credentials, user directories, CRM exports, and infrastructure monitoring access. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information, and confidential business data necessary for providing technology services, including the nature and size of the business, existing IT environment details, and the scope of infrastructure, applications, or security programs the Authorized Customer intends to implement or manage.

How is Client Data Handled and Secured?

We treat all personal and confidential client data, including active system configurations, infrastructure logs, and proprietary business data, with the absolute highest level of confidentiality. Access to this data is heavily restricted and granted only to authorized personnel directly involved in the provision of your technology services.

We implement robust, enterprise-grade security measures to protect your personal and confidential client data, system data, and operational logs from unauthorized access, disclosure, alteration, and destruction. All client data is used solely for the precise purpose of delivering, maintaining, and securing the agreed-upon technology services and will never be sold, leased, or shared with third parties without your explicit, written consent, except as required by law.

Links

The Focused Technology Services website may contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.